Online Reputation Management
In the digital era, your online reputation can make or break your dental clinic’s success. Patients often rely on online reviews, ratings, and recommendations when choosing a dental clinic. MaandadX offers specialized Online Reputation Management services that help you maintain a positive online image, respond to patient feedback, and resolve negative reviews, ensuring your clinic stands out as a trusted healthcare provider.
1. DentalReputation Essentials
Overview:
The DentalReputation Essentials package is perfect for small to medium-sized clinics looking to maintain a basic but strong online presence. This package focuses on monitoring reviews, responding to patient feedback, and ensuring that your clinic's reputation remains positive.
Features:
- Review Monitoring: Track reviews from platforms like Google, Facebook, Yelp, and health-specific review sites.
- Review Response: We respond to all patient reviews, including positive and negative ones, with professional and empathetic replies.
- Negative Review Resolution: Direct handling of negative feedback with strategies to convert dissatisfied patients into happy clients.
- Basic Monthly Report: Summary of patient reviews, feedback trends, and response effectiveness.
- Social Listening: Monitoring mentions of your clinic on social media to address any feedback or concerns.
- Online Profile Optimization: Optimization of your clinic’s profiles on Google My Business and review sites to attract more positive reviews.
- Basic Reputation Score Tracking: Monitor your clinic’s online reputation score across platforms.
Benefits:
- Improved Patient Trust through Proactive Review Management.
- Turn Negative Experiences into Positive Outcomes with Professional Response.
- Enhanced Online Visibility and Credibility.
- Increased Patient Engagement on Review Platforms.
- Better Understanding of Patient Feedback Trends.
- Improved Online Reputation Score.
- Peace of Mind with Professional ORM Oversight.
Price:
- ₹10,000/month + tool subscriptions (if applicable)
2. DentalReputation Advanced
Overview:
The DentalReputation Advanced package is designed for clinics looking for a more strategic approach to managing their online reputation. In addition to review monitoring, we offer proactive solutions like patient satisfaction surveys and advanced reporting.
Features:
- Review Monitoring and Response: Track reviews across all major platforms and respond to both positive and negative feedback.
- Negative Review Resolution: Advanced strategies to resolve negative reviews and follow-up to improve patient satisfaction.
- Patient Satisfaction Surveys: Custom surveys sent to patient’s post-visit to encourage positive feedback and identify areas for improvement.
- Advanced Monthly Report: In-depth reporting on reputation trends, patient sentiment analysis, and areas for improvement.
- Social Listening and Mentions Management: Monitor mentions across social media and respond to patient queries or complaints.
- Online Profile Management: Complete management and optimization of your clinic’s online profiles to enhance credibility.
- Reputation Score Tracking & Reporting: Detailed tracking of your clinic’s online reputation score, including key insights on improvement areas.
- Reputation Recovery Plan: In case of a reputation crisis, we develop a personalized recovery plan to rebuild trust.
Benefits:
- Increased Patient Retention through Feedback Management.
- Improved Online Visibility with Optimized Profiles.
- Proactive Solutions to Address Negative Feedback.
- Detailed Insights on Patient Sentiment.
- Higher Conversion Rates from Satisfied Patients.
- Better Reputation Crisis Management.
- Enhanced Reputation with Advanced Monitoring and Engagement.
Price:
- ₹25,000/month + tool subscriptions (if applicable)
3. DentalReputation Elite
Overview:
The DentalReputation Elite package offers the most comprehensive online reputation management solution for large dental clinics or multi-location practices. With this package, we go beyond monitoring and response to include influencer collaborations, advanced sentiment analysis, and reputation marketing strategies.
Features:
- Comprehensive Review Monitoring & Response: Monitor and respond to all patient reviews across all major platforms and dental-specific review sites.
- Negative Review Resolution & Follow-Up: Advanced resolution strategies with follow-up communication to convert unhappy patients.
- Patient Satisfaction Surveys & Review Generation: Automated post-visit surveys designed to encourage positive reviews and address patient concerns.
- Reputation Marketing: Highlight positive reviews across your social media, website, and other online platforms to build trust with potential patients.
- Advanced Sentiment Analysis: In-depth analysis of patient feedback to identify emerging issues, areas of improvement, and patient sentiment.
- Monthly Reputation Dashboard: A customized dashboard tracking your clinic’s reputation, with detailed insights on review trends, sentiment, and improvement areas.
- Reputation Crisis Management: 24/7 support for managing and resolving reputation crises, including bad PR or viral negative reviews.
- Influencer & Partnership Management: Work with dental influencers and local partners to enhance your clinic’s reputation and online reach.
- Online Profile Management & SEO: Advanced SEO for your clinic’s profiles to ensure they rank high in local search results.
- Custom Campaigns for Reputation Building: Launch targeted campaigns to generate positive reviews and build your online reputation.
Benefits:
- Complete Online Reputation Control and Monitoring.
- Boosted Online Visibility with SEO-Optimized Profiles.
- Enhanced Trust with Reputation Marketing Campaigns.
- Advanced Sentiment Insights to Improve Patient Satisfaction.
- Crisis Management for Long-Term Reputation Protection.
- Increased Positive Reviews with Proactive Review Generation.
- Stronger Patient Loyalty through Personalized Feedback Handling.
Price:
- ₹45,000/month + tool subscriptions (if applicable)
Why Choose MaandadX for Online Reputation Management?
- Tailored for Dental Clinics: We understand the unique reputation challenges dental clinics face and customize our ORM strategies accordingly.
- Comprehensive Review Management: From tracking reviews to responding to patients, we handle every aspect of your clinic’s online reputation.
- Proactive Solutions: We don’t just react to reviews, we actively encourage positive feedback and offer solutions to resolve issues.
- Advanced Reporting: Get detailed insights on how your clinic’s reputation is performing, and what you can do to improve it.
- Flexible Packages: Whether you’re a small clinic or a large practice, we have a package that suits your needs.
- Experienced Team: Our team of ORM experts specializes in healthcare and knows how to build and maintain trust in the dental industry.
- Transparent Pricing: No hidden fees—every cost is outlined upfront, and you control any additional expenses like tool subscriptions.
Ready to Strengthen Your Online Reputation?
Whether you’re just starting out or looking to dominate your local market, our ORM solutions are designed to help your clinic thrive in the digital landscape. Select the perfect plan for your clinic’s needs and take control of your reputation today.
